Fairway Executive Suites
Services

Fair Deal Management/Administrative Support Service –
Friendly, Available, Professional

Service Promised – Service Delivered

Fairway Executive Suites is not your average business center experience. Certainly not when it comes to our administrative support staff and services. We want you to feel good about your relationship with us and the services we provide you and your guests.

We want your response to us to be nothing short of "Wow!"

And if ever it's not, we want you to tell us so we can correct it ... because as the fair-play office folks, we're here to serve you for the long haul.

Fair-Deal Telephone Service

Your office ... to go.

With our high-tech VoIP telephone service, you can pack your office in your suitcase and take it with you anywhere in the world just by taking your telephone. Simply plug your phone into the Internet and you can answer and make calls as though you were still in Florida. Your customers and prospects will never know you’re not. And neither will your wallet.

Telephone Service Provider – ISNtelecom – One company. Unlimited connections.

Enterprise Packages - Premium Package

Personal Services:

  • Dial Tone/Connectivity
  • Extension Dialing
  • Anonymous Call Rejection
  • Auto Callback (intergroup)
  • Call Forwarding
    (Always, Busy, No Answer, Remote Access)
  • Call Hold
  • Call Return
  • Call Trace
  • Call Transfer
  • Call Waiting
  • Cancel Call Waiting per Call
  • Calling Line ID Delivery
  • Calling Name Delivery
  • Calling Line ID Blocking per Call
  • Consultation Hold
  • Do Not Disturb
  • Last Number Redial
  • Speed Dial 8 & Speed Dial 100
  • Three-Way Calling

Conference Call Manager:

  • Click-to Dial, Redial, Hold, Transfer, 3-Way,
    Phone Lists (Personal, Group, Call Logs)
  • LDAP Directory Integration
  • Outlook Integration
  • Printable Group Directory

CommPilot Personal Web Portal

  • Alternate Numbers
  • Call Forwarding Ring Splash
  • Call Forwarding Selective
  • Call Screening by Digit Patterns
  • Calling Line ID Blocking
  • Calling Line ID Delivery per Call
  • Cancel Call Waiting
  • CommPilot Express
  • Directed Call Pickup w/ Barge-in
  • Distinctive Alert/Ringing
  • Remote Office
  • Selective Call Acceptance
  • Selective Call Rejection
  • Sequential Ring
  • Shared Call Appearance
  • Simultaneous Ring- Personal
  • Video Add-On
  • Voice Portal Calling

Group Services: CommPilot Group Web Portal

  • Moves, Adds & Changes
  • Account Codes
  • Authorization Codes
  • Call Capacity Management
  • Call Intercept
  • Call Park
  • Call Pick-Up
  • Calling Group ID Delivery
  • Calling Line ID Configuration
  • Calling Plans (Incoming/Outgoing)
  • Enhanced Outgoing Calling Plan
  • Configurable Extension Dialing
  • Configurable Features Codes
  • Configurable Feature Code Prefix
  • Device inventory
  • Group Resource Inventory Report
  • Hun Groups
  • Loudspeaker Paging
  • Music on Hold
  • Series Completion
  • Voice Portal
   

Enterprise Packages - A la Carte Services

Messaging

*This service enables users to record messages from callers for calls that are not answered within a specific number of rings or for calls that receive a busy condition.

  • Voice Mailbox
  • Message Management
  • Voice Messaging Call Back
  • Voice Message Waiting Indication
  • Voice Messaging Notification*
  • Voice Messaging to E-Mail*
  • Call notify*
  • Voice Mailbox Integration
  • (*Required CP Personal web portal)

Auto Attendant

*Auto Attendant provides enterprises with a powerful and flexible tool to field inbound calls and deliver them to the intended destination through interactions with the caller. Once connected to the Auto Attendant, the caller is played a greeting that provides a menu of options to complete call routing.

  • Customizable Menu Options
  • Dial by Extension
  • Dial by Name
  • Holiday Schedule
  • Transfer to Operator
  • Record Greeting Remotely
  • Record Users Names

Call Center/ACD

*Business can establish technical assistance lines, customer support numbers, or order-taking centers. Multiple call centers can be supported per business. Incoming calls to a call center are presented to the next available agent.

  • Agent Login/Logoff
  • Call Queuing
  • Multiple Call Distribution Policies
  • Music on Hold
  • Night Service
  • Outlook Contact Integration
  • Overflow
  • Screen Pops
  • Statistics
  • Service Integration
  • Queue Escape
  • Queue Flushing

Attendant Console

*This web-based service enables a user (for example, a receptionist) to monitor a configurable set of users in their business group.

  • Display information, includes name, telephony state (idle, busy, DND), number and extension of each monitored user.

Web Conferencing

*The conferencing service allows group administrators and users to create multi-part conference bridges that can be used by members of the group and external parties to hold scheduled, recurring, reservation-less, and ad-hoc conferences.

  • Audio & Web conferencing
    (scheduled, recurring, reservation less, ad-hoc)
  • Meet-me and Dial-out
  • Share MS PowerPoint
  • Moderator/in-call control
  • PIM integration
  • Reporting
  • Recording


Optional Administrative Support Services and Fees

Reception Services No charge
Telephone Answering Service No additional charge with phone service
Photocopies (Self Service) Black & White
$0.10/per page

Color 
$0.50/per page
High Speed Printing
(Contact Receptionist for details)
Black & White
$0.10/per page

Color
$0.50/per page
High Speed Scanning
(Contact Receptionist for details)
No charge
Word Processing/Secretarial Services
(including copying)
$30/hour (billed in 10-minute increments)
Notary Public No Charge
Fax

Incoming
Outgoing – Local
Outgoing – Long Distance, Domestic
Outgoing – Long Distance,    International


$0.50 /page
$0.25/page
$1.00/page
$1.50/page
Mail Services
USPS, FedEx, UPS, Courier, etc.
Cost plus 20%
Telephone Services
Provided by ISNtelecom
For detailed price list, call the Business Manager at 954-427-0339 or click here to email. 
Conference Room $25 per hour
Office for a Day– by reservation $100 per day – available w/Virtual Office “Extended Service”
Furniture

1 desk, 1 file cabinet, 1 executive chair & 1 guest chair

Additional furniture:

Desk
3 draw filing cabinet
Executive chair
Guest chair
Book case – small
Book case – large



No Charge (included with Executive Suite)




$15/month
$15/month
$12/month
$12/month
$10/month
$15/month
All prices are subject to sales tax. All prices and services are subject to change. Please call to verify.